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Virginia Requirements Regulations
Title 38.2 Insurance/ Chapter 5 Unfair Trade Practices/ 38.2-510 Unfair Claims Settlements Section C Disclosure, and Equal Quality to OEM Parts Repair shop must disclose to the customer that the estimate was prepared based on the use of auto parts not made by the original manufacturer and that the parts used are required to be at least equal in like kind and quality in terms of fit, quality, and performance to the original parts they replace.

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