INDUSTRY QUESTIONS AND ANSWERS

What is Diamond Standard?
Diamond Standard is a Brand of structural bumper components and replacement hoods considered the highest quality in the industry, produced by our manufacturing group Reflexxion Automotive and Production Bumper Stampings. Our part design, manufacturing, OE quality processes and culture of quality generate parts Tested, Validated and Certified to exacting standards ensuring proper fit, finish, safety and damage characteristics have been replicated compared to the OE service parts they are designed to replace.

What part types are included and available under the Diamond Standard Brand?
Diamond Standard manufactures USA made high strength steel front bumpers and replacement hoods, both steel and aluminum, high strength steel and aluminum reinforcements, high density and dual high density foam energy absorbers, full assembly step bumper systems and face bars, bumper brackets, braces, and supports. For a complete master list of parts please visit www.diamondstandardparts.com.

What makes Diamond Standard parts unique among alternative parts?
It is Diamond Standard’s Culture of Quality commitment to the industry of One Quality Manufacturing that separates Diamond Standard from all other manufacturers. Our quality model, including extensive testing, validation, and certification, underpins the single minded purpose of Diamond Standard. Standing behind our parts with certified evidence of quality and function is a pivotal piece in the development of the Diamond Standard Brand.

What is One Quality Manufacturing?
One Quality Manufacturing means Diamond Standard only makes one quality of structural parts for the North American market. Unlike other manufacturers, we do not sell in other countries throughout the world that are low price/low quality driven.

Are Diamond Standard Parts Certified?
Diamond Standard Parts are certified based on our unique discipline of considering the OE part which came on the vehicle as the standard of the industry and proving through testing and certification that Diamond Standard parts meet OE service parts on all measures of quality and performance. In 2010 Diamond Standard became the first manufacturer to have parts certified by the two ANSI recognized certifying bodies NSF and CAPA to meet their stringent requirements on all aspects of quality. A complete list of Diamond Standard certified parts can be found at www.diamondstandardparts.com.

What is the Diamond Standard Part Warranty?
Diamond Standard Parts, LLC and Reflexxion Automotive, LLC provides an industry leading Limited Lifetime Warranty which meets and exceeds the OE Warranty on new replacement parts. The Limited Lifetime Warranty applies to the original repaired vehicle owner as long as the original purchaser owns the vehicle on which the part is installed. Chrome plated parts carry a 36 month warranty. The warranty covers the replacement of the part excluding installation labor and does not apply to commercial vehicles.

What are the benefits to a shop in requesting Diamond Standard Parts?
Against an industry backdrop where the shops face structural parts usage demands, various levels of part quality, and part substitution, the use of Diamond Standard parts provides leverage and protection against the realities of our industry today. Diamond Standard parts are available nationally through our approved distribution network within 24-48 hours.

How do I identify a Diamond Standard Brand Part?
Beginning with ordering the part, all Diamond Standard Brand part numbers end with the suffix either DS, DSN (for NSF certification) or DSC (for CAPA / NSF dual certification). Packaging is heavily branded and labeled for easy identification. Physical parts are branded and labeled permanently meeting all state regulations.

What is Diamond Standard Security Shield Product Liability Protection?
A proprietary Program, exclusive to Diamond Standard Parts, offering quality collision centers Diamond Standard product liability co-insured protection through our approved distributor network at no charge. The $20,000,000 in Product Liability Protection is clear evidence Diamond Standard stands behind its products. The program further protects the collision center in possible litigation in the unlikely event a Diamond Standard part, properly installed directly or indirectly failed. Product Liability Co-Insured Status to shops through our approved distributor network is directed to quality, best practice shop associations including DRPs, MSOs national and state shop associations. For information visit www.diamondstandardsecurityshield.com

Where can I get a Diamond Standard Part?
Diamond Standard parts are available throughout North America from any member of our preferred
distributor network including LKQ/Keystone.

Are Diamond Standard Parts traceable?
Diamond Standard’s Labeling Standard provides a cradle to grave traceability for each part beginning with
permanent part labeling and lot engraving.

© Diamond Standard Parts, LLC